Customer Services

Existing customers can call us on 0871 911 5552 or e-mail us using the contact details on your documentation.

Alternatively, you can write to us at:

Tenant Loans
PO Box 4002
Poole
BH14 0BF

What you need to provide when calling Customer Services:

When you call customer services it would be useful to have the following information:

• Your name and address
• Your customer ID number
• A phone number so that we can contact you
• A clear description of your reason for calling
• Details of what you would like us to do

For our main Customer Services site please go to: www.tenantloanscs.co.uk